Post by coalandlight on Feb 8, 2011 15:33:16 GMT -5
I need some answers... I have purchased two Sabia elemental analyzers totalling an amount of over 600K. They have never worked. I thought I had done enough of investigation into the company before the purchase was made but now I have recently spoken to other Operations Managers at the Lexington Coal Prep (KY) which also made the same mistake as I did. they have told me that not one single customer that has a Sabia has seen reliable results. Can anyone give me support here?
To make matters worse, Sabia has told me that they will not fix any of the units until they are paid for a service contract...- This makes me so frustrated... why would I pay for a service agreement if the unit has never worked?
The only solution that I have got so far is from speaking to a Plant Operations Manager at the Coal Prep. He told me that a company out of Knoxville has got his two Sabia's running reliably. Has anyone here heard of Energy Technologies Inc? I am in the process of contacting them but would like to know if they can have my two units running...?
To make matters worse, Sabia has told me that they will not fix any of the units until they are paid for a service contract...- This makes me so frustrated... why would I pay for a service agreement if the unit has never worked?
The only solution that I have got so far is from speaking to a Plant Operations Manager at the Coal Prep. He told me that a company out of Knoxville has got his two Sabia's running reliably. Has anyone here heard of Energy Technologies Inc? I am in the process of contacting them but would like to know if they can have my two units running...?